
Visit Official Site or App: Always use the official Uphold website (www.uphold.com) or download the verified mobile app for iOS or Android.
Click “Log In”: This button is placed at the top right on the website or prominently on the mobile app’s home screen.
Enter Your Credentials: Type in your registered email and password. Make sure the password is unique and strong by using a mix of characters.
Complete Two-Factor Authentication (2FA): Uphold requires a 2FA code for every login, which you’ll get via mobile app, authenticator, or email. For new devices or unusual locations, extra verification such as confirmation via push notification or device registration is prompted.
Access Your Dashboard: Once authenticated, you’ll see your account dashboard to manage assets, make trades, or examine transaction history.
QR Code Login: When logging in on the web, a QR code appears that you scan with the Uphold app on your phone, making access even safer.
Biometric Authentication: On mobile, you can use Face ID or fingerprint to log in, providing fast, secure access.
Device Recognition: Uphold recognizes previously used devices and will prompt extra verification for any new devices or locations.
Real-time Alerts: Instant notifications for any login attempt keep users informed and protected.
Enable 2FA: Protect your account by turning on two-factor authentication in the security settings and use authenticator apps instead of SMS whenever possible.
Use Strong Passwords: Update passwords regularly, never reuse across services, and consider a password manager for unique combinations.
Avoid Public Wi-Fi: Log in only on trusted, secure networks to guard against phishing or hacking attempts.
Regularly Review Devices: Check and manage authorized devices within your security settings, removing unrecognized entries.
Forgot Password: Use “Forgot password?” on the login screen to reset access via a secure link sent to your email.
2FA Problems: If authenticator codes don’t work, check device time settings or contact Uphold support for manual verification.
Login Notification Not Received: Check phone settings or open the Uphold app directly to approve or verify new logins.